Managing for results : cutting-edge challenges facing government leaders in 2002 /John M. Kamensky and Mark A. Abramson --Corporate strategic planning in government : lessons from the United States Air Force /Colin Campbell --Challenge of developing cross-agency measures : a case study of the Office of National Drug Control Policy /Patrick J. Murphy and John Carnevale --Using evaluation to support performance management : a guide for federal executives /Kathryn E. Newcomer and Mary Ann Scheirer --Managing for outcomes : milestone contracting in Oklahoma /Peter Frumkin --Using performance data for accountability : the New York City Police Department's CompStat model of police management /Paul E. O'Connell --Potential of the Government Performance and Results Act as a tool to manage third-party government /David G. Frederickson.

The 'managing for results' movement that began in the early 1990s has now reached adolescence and is creating new challenges for government managers. After spending years creating planning and performance-measuring systems, managers and policy makers now need to focus on how to use performance information to make data-driven decisions. Managing Results for 2005 describes--through a series of case studies--the progress being made in federal, state, and local governments in managing for results. Part I increases our understanding about the potential use of performance information in government. It starts with a chapter on how government leaders can overcome obstacles to using performance information. Another chapter presents a comprehensive framework for tying performance to the budget process. The book provides specific examples of how performance information has been used to dramatically improve program outcomes. Part II presents case studies on the use of performance information to improve results in a range of federal agencies, in Texas state government, and in the City of Baltimore. As pioneering efforts, these examples do not all present success stories; nevertheless, the lessons learned will be instructive to public managers as the 'managing for results' movement advances toward maturity.

Managing for Results: Economic Tasks and Risk-taking Decisions is a guidebook for those in management position. The book is comprised of 14 chapters that are organized into three parts. The first part talks about understanding the business; this part covers business realities, revenues, resources, and prospects. Part II discusses the opportunities and needs in economic dimensions of a business. Part III covers the key decision, business strategies, and building up economic performance. The book will be useful to managers, entrepreneurs, and individuals who are exposed to a decision-making situation that has an economic implication.

The institutional ethnographies collected in Under New Public Management explore how new managerial governance practices coordinate the work of people doing front-line work in public sectors such as health, education, social services, and international development, and people management in the private sector. In these fields, organizations have increasingly adopted private-sector management techniques, such as standardized and quantitative measures of performance and an obsession with cost reductions and efficiency. These practices of “new public management” are changing the ways in which front-line workers engage with their clients, students, or patients. Using research drawn from Canada, the United States, Australia, and Denmark, the contributors expose how standardized managerial requirements are created and applied, and how they affect the practicalities of working with people whose lives and experiences are complex and unique.

The Government Performance & Results Act of 1993 seeks to shift the focus of government perform. & accountability away from a preoccupation with activities to a focus on the results or outcome of those activities. This report provides summary information based on a review & evaluation of the FY 2000 performance plans of the 24 agencies covered by the Chief Financial Officers Act. It summarizes the extent to which the agencies' plans include three key elements of informative perform. plans: (1) clear pictures of intended performance, (2) discussions of strategies & resources, & (3) credible perform. information. Discusses the major strengths & key weaknesses of FY 2000 performance plans.