Much has been written on the economic dimensions of U.S.-Mexican business relations, but little on the more subtle and sensitive cultural issues involved. In this revised edition, Eva Kras has provided us with an updated book that confronts head-on the problems that arise out of the cultural differences between U.S. and Mexican managers. And it could not be more timely. Since the publication of this book in 1989, the Maquiladoras have increased in number, the NAFTA agreement has been ratified and is already having an impact on Mexican society, and business practices have changed and evolved in response. In this new edition, Ms. Kras has expanded her analysis and offers the reader a sharper image of her subject in the light of these developments and their meaning for interaction between U.S. and Mexican managers. Mexicoâ??s ambitious Maquiladora programâ??designed to foster the establishment of foreign, especially U.S., manufacturing plants in Mexico along the U.S. borderâ??has been strikingly successful. All along the border, jointly managed industries have sprung up. The result has been a significant increase in the amount of contact between managers from the two cultures and a dramatic rise in the stakes involved in their developing effective working relationships. This practical handbook is based on extensive interviews with Mexican and U.S. managers. Ms. Kras compares the critical areas of a managerial setting in which the values and behaviors of the two cultures differ and offers specific recommendations as to how the disparities between them can be handled. In the process, she deals realistically with the problems and misunderstandings that arise between Mexican and U.S. managers and demonstrates clearly how simple but hard-to-achieve changes in attitude and style can resolve them.

A cross-cultural management consultant to Mexican and U.S. businesses compares the critical areas of a managerial setting in which the values and behaviors of the two cultures differ, and offers specific recommendations on how to ameliorate the disparities between them.

The emergence and functioning of two competing and sometimes conflicting cultures within police departments demonstrates how competition between street cops and "bosses" is at the heart of the organizational dilemma of modern urban policing. Unlike other works in this field that focus on the monolithic culture or familial quality of policing, this study demonstrates that which might look cohesive from the point of view of outsiders has its own internal dynamics and conflicts. The book shows that police departments are not immune to the conflict inherent in any large-scale bureaucracy, when externally imposed management schemes for increasing efficiency and effectiveness are imposed on an existing social organization. Based upon two years of extensive field work, in which the author covered every major aspect of policing at the precinct level in the New York City police department from manning the complaint desk to riding in squad cars. Ianni shows how the organized structure of the police department is disintegrating. The new "Management Cop Culture" is bureaucratically juxtaposed to the precinct level "Street Cop Culture," and bosses' loyalties to the social and political networks of management cops rather than to the men on the street causes a sharp division with grave consequences for the departments. The study concentrates on a series of dramatic events, such as the suicide of a police officer charged with corruption, a major riot, and the trial of an officer accused of killing a prisoner while in police custody. Ianni traces how these events affected relationships among fellow officers and between officers and "bosses."

An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

This fourth edition has been revised and updated to explore the latest approaches to cross-cultural management, presenting strategies and skill-building for managing international assignments and global teams. Suitable for students taking courses on international management, cross-cultural management and HRM, as well as executive training programmes.

All cultures appear to share the belief that they do things ‘correctly’, while others, until proven otherwise, are assumed to be ignorant or barbaric. When people from different cultures work together and cannot take shared meanings for granted, managers face serious challenges. An individual’s parsing of an experience and its meaning may vary according to several cultural scales – national, professional, industrial and local. Awareness of cultural differences and the willingness to view them as a positive are therefore crucial assets. This edited textbook sets itself apart from existing cross-cultural management texts by highlighting to the reader the need to avoid both ethnocentrism and the belief in the universality of his or her own values and ways of thinking: the success of international negotiations and intercultural management depends on such openness and acceptance of real differences. It encourages the development of ‘nomadic intelligence’ and the creative use of a culture’s resources, according to a symbolic anthropology perspective. Through the essays and case studies in the chapters, readers will become aware of the intercultural dimension of business activities and better understand how they affect work. Cross-Cultural Management will help interested parties – students of business management, international relations and other disciplines, and business managers and other professionals – develop their ability to interact, take action and give direction in an intercultural context.

Management practices and processes frequently differ across national and regional boundaries. What may be acceptable managerial behaviour in one culture may be counterproductive or even unacceptable in another. As managers increasingly find themselves working across cultures, the need to understand these differences has become increasingly important. This book examines why these differences exist and how global managers can develop strategies and tactics to deal with them. The text draws on recent research in anthropology, psychology, and management, to explain the cultural and psychological underpinnings that shape managerial attitudes and behaviours, whilst introducing a learning model to guide in the intellectual and practical development of managers seeking enhanced global expertise. It offers user-friendly conceptual models to guide understanding and exploration of topics and summarizes and integrates the lessons learned in each chapter in applications-oriented 'Manager's Notebooks'. A companion website featuring comprehensive chapter-by-chapter PPT slides is available at www.cambridge.org/management_across_cultures.