During the American Civil War, Maryland did not join the Confederacy but nonetheless possessed divided loyalties and sentiments. These divisions came to a head in the years that followed the war. In Loyalty on the Line, David K. Graham argues that Maryland did not adopt a unified postbellum identity and that the state remained divided, with some identifying with the state’s Unionist efforts and others maintaining a connection to the Confederacy and its defeated cause. Depictions of Civil War Maryland, both inside and outside the state, hinged on interpretations of the state’s loyalty. The contested Civil War memories of Maryland not only mirror a much larger national struggle and debate but also reflect a conflict that is more intense and vitriolic than that in the larger national narrative. The close proximity of conflicting Civil War memories within the state contributed to a perpetual contestation. In addition, those outside the state also vigorously argued over the place of Maryland in Civil War memory in order to establish its place in the divisive legacy of the war. By using the dynamics interior to Maryland as a lens for viewing the Civil War, Graham shows how divisive the war remained and how central its memory would be to the United States well into the twentieth century.

During the American Civil War, Maryland did not join the Confederacy but nonetheless possessed divided loyalties and sentiments. These divisions came to a head in the years that followed the war. In Loyalty on the Line, David K. Graham argues that Maryland did not adopt a unified postbellum identity and that the state remained divided, with some identifying with the state's Unionist efforts and others maintaining a connection to the Confederacy and its defeated cause. Depictions of Civil War Maryland, both inside and outside the state, hinged on interpretations of the state's loyalty. The contested Civil War memories of Maryland not only mirror a much larger national struggle and debate but also reflect a conflict that is more intense and vitriolic than that in the larger national narrative. The close proximity of conflicting Civil War memories within the state contributed to a perpetual contestation. In addition, those outside the state also vigorously argued over the place of Maryland in Civil War memory in order to establish its place in the divisive legacy of the war. By using the dynamics interior to Maryland as a lens for viewing the Civil War, Graham shows how divisive the war remained and how central its memory would be to the United States well into the twentieth century.

Reunited with her royal family after being forced to leave her fiancé Prince Alexander, Sarah is thrust into the political turmoil that surrounds her ancestral home, upturning a long-held prophecy. As the voices of dissension mount against her, Sarah turns to her bodyguard, Luther, for protection. But his protection comes with a price.

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.

Loyalty is one of the most highly charged and important issues, often evoking strong feelings and actions. It is also a deceptively difficult concept to grasp. What is loyalty? Is loyalty compatible with impartiality? Are there limits to loyalty and if so, where do they lie? In aglobal era is loyalty to my country an outmoded idea? Drawing on a fascinating array of examples from Socrates' suicidal loyalty to Athens to The Remains of the Day and No Country for Old Men, Troy Jollimore expertly unravels the phenomenon of loyalty from a philosophical standpoint.

A Question of Loyalty plunges into the seven-week Washington trial of Gen. William "Billy" Mitchell, the hero of the U.S. Army Air Service during World War I and the man who proved in 1921 that planes could sink a battleship. In 1925 Mitchell was frustrated by the slow pace of aviation development, and he sparked a political firestorm, accusing the army and navy high commands -- and by inference the president -- of treason and criminal negligence in the way they conducted national defense. He was put on trial for insubordination in a spectacular court-martial that became a national obsession during the Roaring Twenties. Uncovering a trove of new letters, diaries, and confidential documents, Douglas Waller captures the drama of the trial and builds a rich and revealing biography of Mitchell.

A practical, story-driven book on the importance of building and inspiring loyalty among employees, customers, clients, and vendors, based on the lessons learned from the phenomenally successful Enterprise car rental company.