A four-step method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work: customers, employees, managers and business-owners.

Provides answers for keeping everyday problems in the workplace, family or neighborhood from becoming "high-conflict" disputes.

One last chance. One wild weekend. Flat out the funniest book of the year. "Paul Rudnick makes me lie hysterical on the floor, screeching with laughter and sobbing with fury that I can't write the way he does." -- E. Lockhart, author of We Were Liars and The Disreputable History of Frankie Landau-BanksMy name is Caitlin and up until forty-eight hours ago I had never:Tasted alcohol, kissed a boy, sang in public at the top of my lungs, kidnapped anyone or -- WHAT? STOLEN A CONVERTIBLE?Now I'm in jail and I have no idea what I'm going to tell:The police, my parents, the mayor, all of those camera crews and everyone on Twitter.I have just noticed that:My nose is pierced and I have-WAIT? IS THAT A TATTOO?I blame one person for this entire insane weekend:My famous cousin.Who is also my former best friend.Who I have HATED for the past four years.Who I miss like crazy. NO I DON'T!!!!IT'S ALL YOUR FAULT, HELLER HARRIGAN!!!!

Set over the course of one day, Aminah Mae Safi's This Is All Your Fault is a smart and voice-driven YA novel that follows three young women determined to save their indie bookstore. Rinn Olivera is finally going to tell her longtime crush AJ that she’s in love with him. Daniella Korres writes poetry for her own account, but nobody knows it’s her. Imogen Azar is just trying to make it through the day. When Rinn, Daniella, and Imogen clock into work at Wild Nights Bookstore on the first day of summer, they’re expecting the hours to drift by the way they always do. Instead, they have to deal with the news that the bookstore is closing. Before the day is out, there’ll be shaved heads, a diva author, and a very large shipment of Air Jordans to contend with. And it will take all three of them working together if they have any chance to save Wild Nights Bookstore.

An Essential Guide to Landing -- and Keeping -- Your first Hollywood Job A position as an assistant to a producer, agent, director, studio executive, or star can be the path to a fabulous career -- or a one-way ticket to hell. How can the aspiring Hollywood assistant quickly learn the inside track to success while avoiding the land mines? It's All Your Fault is the answer. Written by two former Hollywood assistants who've been there and done that, It's All Your Fault is bursting with hard-earned advice, from figuring out who's who and who isn't to sex, drugs, and other work-related issues. Filled with outrageous anecdotes and countless celebrity stories, It's All Your Fault proves an indispensable addition to the nightstand of every wannabe Hollywood mover and shaker.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The meeting of two personalities is like the contact of two chemical substances: if there is any reaction, both are transformed. ? C.G. Jung Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude. ? William James