Appropriate for anyone involved in the governance, management and use of software assets within an organisation, 'ITIL V3 Guide to Software Asset Management' contains a practical approach to the management of software assets.Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation.It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Includes examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.

Create and manage a clear working IT asset management strategy with this unique guide Key Features A detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. Includes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normal A step-by-step ITAM manual for newbies as well as seasoned ITAM veterans Book DescriptionThis book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.What you will learn Close the hidden risk gaps created by IT assets (hardware and software) Create and manage a proactive ITAM and SAM program and policy A clear, concise explanation of what IT Asset Management and Software Asset Management is, the benefits, and results The best ways to manage a software audit and how to be prepared for one Considerations for selecting the best technology for a specific company including what questions should be asked at the onset Increasing ITAM program and project success with change management Who this book is for This book is intended for CIOs, VPs and CTOs of mid to large-sized enterprises and organizations. If you are dealing with changes such as mergers, acquisitions, divestitures, new products or services, cyber security, mandated regulations, expansion, and much more, this book will help you too.

Welcome to this book on IT Software Asset Management Guide. It is a Best Practice guide based on actual case studies in pioneering, designing and implementing software licence management frameworks across diverse organisations. The guidelines in this book are mainly derived from a process of innovative ideas, their adoption and eventual optimisation. They can be tailored to suit individual requirements of each organisation and the changing times. Business, Software and Licences are intertwined with each other. Most businesses and organisations have huge investments in software and each software deployed or unused requires a valid licence. Each one of us is affected by licences since we use at least one software as part of Business or IT or as a customer. However, not much effort is put to manage these assets efficiently. This book serves two major objectives. Foremost, it tries to understand, "Why is it imperative to focus on software asset management?" Secondly, it traces the key steps of the journey in implementing a robust framework based on actual case studies in different organisations. It will help you understand the importance of software licence management and provide concise guidelines to implement a framework that is apt for your organisation. It will also help you realise that software assets are no longer liabilities once you have effective control on the total cost of ownership that guarantees a higher return on investments.

This book was written by a Maximo consultant for Maximo functional consultants to help them lead implementation projects better and faster. This is already the second edition of this book, revised and extended. The book covers the topic of how to implement IBM Maximo Asset Management efficiently and bring value to customers. The book begins by describing how to prepare the project and run the workshops. There is an explanation of how to design the system and what deliverables will be. The following chapters focus on the project organization to make it productive. This part of the book can be helpful also for managers of Maximo implementation teams. The second part of the book describes Maximo applications, their interactions, and processes. You will also find here a lot of configuration examples and sample content of the project deliverables. See what my readers have to say… “…I must thank you for your contribution towards the industry and how much it can help young and upcoming business consultants like me in getting things right. Knowledge is invaluable. Thanks for your time in creating a medium to share it globally…” —Hashmeet “…The book has immensely helped me in planning the activities and deploying the project….” —Kushal “…Very well written for a consultant to understand how to approach projects. Utilize many of your talking points with my clients. Great work!...” —John

Welcome to this book on Software Asset Management. It is a Best Practice guide based on actual case studies in pioneering, designing and implementing software licence management frameworks across diverse organisations. The guidelines in this book are mainly derived from a process of innovative ideas, their adoption and eventual optimisation. They can be tailored to suit individual requirements of each organisation and the changing times.Business, Software and Licences are intertwined with each other. Most businesses and organisations have huge investments in software and each software deployed or unused requires a valid licence. Each one of us is affected by licences since we use at least one software as part of Business or IT or as a customer. However, not much effort is put to manage these assets efficiently. This book serves two major objectives. Foremost, it tries to understand, "Why is it imperative to focus on software licence management"? Secondly, it traces the key steps of the journey in implementing a robust framework based on actual case studies in different organisations. It will help you understand the importance of software licence management and provide concise guidelines to implement a framework that is apt for your organisation. It will also help you realise that software assets are no longer liabilities once you have effective control on the total cost of ownership that guarantees a higher return on investments.