A completely revised update of the First Edition, this book focuses exclusively on outsourcing information technology such as data processing, computer systems, and specialized software programs essentially an intellectual property transaction. It covers, among other topics, licensing and software development agreements, sales of tangible assets, human resources management, and more.

This book walks readers through an outsourcing transaction step-by-step: analyzing the benefits, selecting vendor, structuring the deal, managing the relationship. Provides managers with an organized methodical approach to the often intimidating prospect of relinquising absolute control of every aspect of a company's business.

This book walks readers through an outsourcing transaction step-by-step: analyzing the benefits, selecting vendor, structuring the deal, managing the relationship. Provides managers with an organized methodical approach to the often intimidating prospect of relinquising absolute control of every aspect of a company's business.

This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.

An organized, methodical, real-world approach to the complex process of information technology outsourcing. McDonnell Douglas, Delta, Lufthansa, Hughes Electronics, Hertz, Chase Manhattan, Herman's Sporting Goods, John Wiley & Sons, Proctor & Gamble ... these are just a few of the hundreds of companies that have discovered the advantages of outsourcing information technology services. But turning your IT resources over to an outside vendor can be a complicated and intimidating process, involving software licensing and development agreements, sales of tangible and intangible assets, human resources management, and more. Information Technology Outsourcing Transactions provides detailed information and expert guidance on outsourcing IT services. Written by the team that put together some of the biggest outsourcing deals of recent years, it walks you through the entire process, from determining requirements, analyzing benefits, and setting objectives, to selecting a vendor, structuring a deal, and managing vendor relations. The authors examine all the relevant technical, financial, strategic, legal, and human resources issues and respond to critical questions with clear, practical solutions. A wealth of forms, checklists, sample documents, and other tools—on an IBM compatible diskette—makes structuring, negotiating, and closing an outsourcing deal easier than ever.

This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.