Premised on translating leadership best practices into the close personal realm, this book presents men with a step-by-step method for setting up an apology and specific techniques for delivering it to a woman to gain closure. Main content is supported by original research conducted by the author and illustrated via an original communication skills model.

The best-selling author of The Dance of Anger shares insight into the role of apologies in healing broken connections and restoring trust, sharing compelling case stories and tested theories that explain how to craft a meaningful apology while avoiding choices that deepen original injuries.

“I said I was sorry!” Even in the best of relationships, all of us make mistakes. We do and say things we later regret and hurt the people we love most. So we need to make things right. But simply saying you’re sorry is usually not enough. In this book, #1 New York Times bestselling author Gary Chapman and Jennifer Thomas unveil new ways to effectively approach and mend fractured relationships. Even better, you’ll discover how meaningful apologies provide the power to make your friendships, family, and marriage stronger than ever before. When Sorry Isn’t Enough will help you . . . Cool down heated arguments Offer apologies that are fully accepted Rekindle love that has been dimmed by pain Restore and strengthen valuable relationships Trade in tired excuses for honesty, trust, and joy *This book was previously published as The Five Languages of Apology. Content has been significantly revised and updated.

How Apologies Can Help You Move Forward With Your Life “To err is human; to forgive divine.” But what if the person who hurt you most refuses to apologize or express any regret? That’s the question haunting Manhattan journalist Susan Shapiro when her trusted advisor of fifteen years repeatedly lies to her. Stunned by the betrayal, she can barely eat or sleep. She’s always seen herself as big-hearted and benevolent, someone who will forgive anyone anything - as long as they’re remorseful. Yet the addiction specialist who helped her quit smoking, drinking and drugs after decades of self-destruction won’t explain – or stop - his ongoing deceit, leaving her blindsided. Her crisis management strategy is becoming her crisis. To protect her sanity and sobriety, Shapiro ends their relationship and vows they’ll never speak again. Yet ghosting him doesn’t end her distress. She has screaming arguments with him in her mind, relives their fallout in panicked nightmares and even lights a candle, chanting a secret Yiddish curse to exact revenge. In her entrancing, heartfelt new memoir The Forgiveness Tour: How to Find the Perfect Apology, Shapiro wrestles with how to exonerate someone who can’t cough up a measly “my bad” or mumble “mea culpa.” Seeking wisdom, she explores the billion-dollar Forgiveness Industry touting the personal benefits of absolution, where the only choice on every channel is: radical forgiveness. She fears it’s all bullshit. Desperate for enlightenment, she surveys her old rabbis, as well as religious leaders from every denomination. Unable to reconcile all the confusing abstractions, she embarks on a cross country journey where she interviews people who suffered unforgivable wrongs that were never atoned: victims of genocides, sexual assault, infidelity, cruelty and racism. A Holocaust survivor in D.C. admits he’s thrived from spite. A Michigan man meets with the drunk driver who killed his wife and children. A daughter in Seattle grapples with her mother - who stayed married to the father who raped her. Knowing their estrangement isn’t her fault, a Florida mom spends eight years apologizing to her son anyway -with surprising results. Does love mean forever having to say you’re sorry? Critics praised Shapiro’s previous memoir Lighting Up: How I Stopped Smoking, Drinking and Everything Else I Loved in Life Except Sex as fiercely honest, fascinating, funny and “a mind-bendingly good read.” Now the bestselling author and popular writing professor returns with a darker, wiser follow up, addressing the universal enigma of blind forgiving. Shapiro’s brilliant new gurus sooth her broken psyche and answer her burning mystery: How can you forgive someone without an apology? Does she? Should you?

From the bestselling author of The Vagina Monologues-a powerful, life-changing examination of abuse and atonement. “A triumph of artistry and empathy.” -Naomi Klein “A crucial step forward . . . This is an urgently needed book right now.” -Jane Fonda “Courageous, transformative, and yes-healing.” -Anne Lamott Like millions of women, Eve Ensler has been waiting much of her lifetime for an apology. Sexually and physically abused by her father, Eve has struggled her whole life from this betrayal, longing for an honest reckoning from a man who is long dead. After years of work as an anti-violence activist, she decided she would wait no longer; an apology could be imagined, by her, for her, to her. The Apology, written by Eve from her father's point of view in the words she longed to hear, attempts to transform the abuse she suffered with unflinching truthfulness, compassion, and an expansive vision for the future. Through The Apology Eve has set out to provide a new way for herself and a possible road for others, so that survivors of abuse may finally envision how to be free. She grapples with questions she has sought answers to since she first realized the impact of her father's abuse on her life: How do we offer a doorway rather than a locked cell? How do we move from humiliation to revelation, from curtailing behavior to changing it, from condemning perpetrators to calling them to reckoning? What will it take for abusers to genuinely apologize? Remarkable and original, The Apology is an acutely transformational look at how, from the wounds of sexual abuse, we can begin to re-emerge and heal. It is revolutionary, asking everything of each of us: courage, honesty, and forgiveness.

How to Heal a Broken Heart Discover the superhero within your own heart. Every women knows that sometimes, love hurts, and learning how to let go of lost love can seem impossible. You find yourself asking, "How do I live without you?" The good news is that inside each one of us is our very own love superhero. You can find the strength inside yourself to live and love like never before, and Superhero of Love will teach you how. Moving on after heartbreak is much easier when you use your five superpowers. You already have the power to get over your break up─to find happiness again. In Superhero of Love, expert author and writer Bridget Fonger shares her own personal experience of going through a painful breakup and shows you how to rediscover your deep connection to your own heart, the ultimate source of love in your life. Bridget's method reveals The Five Superpowers: • Super Sight – the courage to see clearly • Super Hearing – the ability to hear your highest truth • Super Humility – discovering your true place in the universe • Super Self-Love – the magic of being in love with you • Super Alignment – knowing the presence of the divine in all things Learn how to get over heartbreak and soar. Whether you’ve been burned by a recent breakup, are harboring old wounds, or find yourself thinking, “Is this as good as it gets?” Superhero of Love will help heal your broken heart and show you that we are all superheroes who are born to fly. In this book, you will discover: • Tools for strengthening your emotional resilience • How to break free from old patterns that keep you stuck • How to gain wisdom to empower you to be your mightiest self Readers of books on how to heal a broken heart like The Wisdom of a Broken Heart, How to Fix a Broken Heart, and This Is Me Letting You Go will find happiness again with Superhero of Love.

“I said I was sorry! What more do you want?” Even in the best of relationships, we mess up. We say and do things we deeply regret later on. So we need to make things right. But just saying you’re sorry isn’t enough. That’s only the first step on the road to restoration. In The 5 Apology Languages, Gary Chapman, the #1 New York Times bestselling author of the 5 Love Languages®, partners with Jennifer Thomas to help you on the journey toward restored relationships. True healing comes when you learn to: Express regret: “I’m sorry.” Accept responsibility: “I was wrong.” Make restitution: “How can I make it right?” Plan for change: “I’ll take steps to prevent a reoccurrence.” Request forgiveness: “Can you find it in your heart to . . . ?” Don’t let hurts linger or wounds fester. Start on the path to healing today and discover how meaningful apologies can make your friendships, family, and marriage stronger than ever before.