Conflicts happen, and the workplace can be a cacophony for competing interests. Consider that organizational culture is an ensemble of shared values, beliefs, assumptions, perceptions, and norms. Organizations are not solos. They are an accompaniment of individuals, departments, and divisions, and each is competing for scarce resources. Measure in a little power imbalance and organizational political posturing. Then, scale in the fact that today’s managers are faced with diversity and cultural issues ranging from race and gender to individual ethnicity, principles, and philosophies, about which employees are more vocal. All this discord can strike a sharp note of dissonance. However, effective resolutions can change this discord to harmony. Consider that music is not a single note. Rather, it is the silence between the notes that makes beautiful music, and conflict is that silence. Unfortunately, conflict has a bad reputation, and it is often labeled as disagreement, fighting, or arguing that leads to stress, retaliation, and resentment. Some managers spend a disproportionate amount of their workdays dealing with conflicts. They have not learned what causes conflicts or how to productively manage them. As a result, they often avoid or force outcomes causing discord, fractured relationships, loss of productivity, and even lawsuits. Learning to fine tune inevitable conflicts will help managers orchestrate a more harmonious workplace. From Discord to Harmony: Making the Workplace Hum is largely evidence-based, and many of the chapters contain cutting-edge research by experts in their respective fields.

An enthralling new biography of a great composer, linking the life and music as never before.

Sheriff Cletus Haley knows that nothing unusual ever happens in his little town of Harmony until that fateful morning in 1937 when unusual things begin to happen. A series of thefts begins to unnerve the town and frustrate the sheriff. But when a tin of arsenic powder is stolen from the towns doctor, Sheriff Haley realizes that much more might be at stake. And after the hooligan son of the towns most prominent family suddenly disappears, Sheriff Haley must figure out exactly what is going on in his town before the forces of man and nature come together to rend it asunder.

How can we create more meaningful and intimate connections with our loved ones? By using moments of discord to strengthen our relationships, explains this original, deeply researched book. You might think that perfect harmony is the defining characteristic of healthy relationships, but the truth is that human interactions are messy, complicated, and confusing. And according to renowned psychologist Ed Tronick and paediatrician Claudia Gold, that is not only okay, but crucial to our social and emotional development. In The Power of Discord they show how working through the inevitable dissonance of human connection is the path to better relationships with romantic partners, family, friends, and colleagues. Dr. Tronick was one of the first researchers to show, via ‘The Still-Face Experiment’, that babies are profoundly affected by their parents’ emotions and behaviour. His work, which brought about a foundational shift in our understanding of human development, shows that our highly evolved sense of self makes us separate, yet our survival depends on connection. Working through the volley of mismatch and repair in everyday life helps us form deep, lasting, trusting relationships, resilience in times of stress and trauma, and a solid sense of self in the world. Drawing on Dr Tronick’s research and Dr Gold’s clinical experience, The Power of Discord is a refreshing and original look at our ability to relate to others and to ourselves.