Digital Literacy for Technical Communication helps technical communicators make better sense of technology’s impact on their work, so they can identify new ways to adapt, adjust, and evolve, fulfilling their own professional potential. This collection is comprised of three sections, each designed to explore answers to these questions: How has technical communication work changed in response to the current (digital) writing environment? What is important, foundational knowledge in our field that all technical communicators need to learn? How can we revise past theories or develop new ones to better understand how technology has transformed our work? Bringing together highly-regarded specialists in digital literacy, this anthology will serve as an indispensible resource for scholars, students, and practitioners. It illuminates technology’s impact on their work and prepares them to respond to the constant changes and challenges in the new digital universe.

The 21st century has seen an expansion in digital technology and the ways in which it affects everyday life. These technologies have become essential in the growth of social communication and mass media. Fostering 21st Century Digital Literacy and Technical Competency offers the latest in research on the technological advances on computer proficiency in the educational system and society. This collection of research brings together theories and experiences in order to create a common framework and is essential for educators and professionals in the technology fields.

Just as the majority of books about computer literacy deal more with technological issues than with literacy issues, most computer literacy programs overemphasize technical skills and fail to adequately prepare students for the writing and communications tasks in a technology-driven era. Multiliteracies for a Digital Age serves as a guide for composition teachers to develop effective, full-scale computer literacy programs that are also professionally responsible by emphasizing different kinds of literacies and proposing methods for helping students move among them in strategic ways. Defining computer literacy as a domain of writing and communication, Stuart A. Selber addresses the questions that few other computer literacy texts consider: What should a computer literate student be able to do? What is required of literacy teachers to educate such a student? How can functional computer literacy fit within the values of teaching writing and communication as a profession? Reimagining functional literacy in ways that speak to teachers of writing and communication, he builds a framework for computer literacy instruction that blends functional, critical, and rhetorical concerns in the interest of social action and change. Multiliteracies for a Digital Age reviews the extensive literature on computer literacy and critiques it from a humanistic perspective. This approach, which will remain useful as new versions of computer hardware and software inevitably replace old versions, helps to usher students into an understanding of the biases, belief systems, and politics inherent in technological contexts. Selber redefines rhetoric at the nexus of technology and literacy and argues that students should be prepared as authors of twenty-first-century texts that defy the established purview of English departments. The result is a rich portrait of the ideal multiliterate student in a digital age and a social approach to computer literacy envisioned with the requirements for systemic change in mind.

"Effective Teaching of Technical Communication broadens our understanding of current effective teaching and pedagogical methods by facilitating a discussion of important and innovative theories, concepts, and practices related to the teaching of technical communication"--

Practical Models of Technical Communication is a college-level textbook for technical writers and communicators. Written in plain and accessible language, this textbook is designed to provide students with solid tools, useful models, interesting scenarios, and a vocabulary of technical terms that will allow them to communicate effectively as part of a fast-paced, global workforce. Its approachable, real-world examples and detailed visuals guide students in creating multimodal, technical documents that reach a broad audience. This book explores the fundamentals of technical communication, expanding on the following topics: • Writing and organizing an array of technical documents such as definitions, descriptions, instructions, procedures, proposals, and reports • Embracing ethical communication visually and in writing • Designing documents for readability, emphasis, and organization • Increasing rhetorical awareness of multimodality in all types of communication • Researching and documenting source material effectively • Crafting successful job materials for entering the workforce • Communicating professionally within various work environments • Navigating the changing needs of audiences that technical writers meet along the way

This book brings together a group of internationally-reputed authors in the field of digital literacy. Their essays explore a diverse range of the concepts, policies and practices of digital literacy, and discuss how digital literacy is related to similar ideas: information literacy, computer literacy, media literacy, functional literacy and digital competence. It is argued that in light of this diversity and complexity, it is useful to think of digital literacies - the plural as well the singular. The first part of the book presents a rich mix of conceptual and policy perspectives; in the second part contributors explore social practices of digital remixing, blogging, online trading and social networking, and consider some legal issues associated with digital media.

The second edition of Digital Literacy provides a highly focused exploration of key critical concepts in understanding digital media in a clear, engaging, and accessible way for an introductory audience. This updated edition explores a variety of approaches to digital literacy, including prescient work by media theorists, the historical influences of legacy media, the contemporary transformations of the digital environment, and the way our communication ecology is constructed. The book argues for an understanding of the changes in traditional media, the rise of Big Tech, and the challenges these pose to privacy and to democratic ideals. Important themes explored in chapters across the book include digital identity, the internet as infrastructure, the web as a collaborative tool, and domestic and global digital divides. The new edition also explores digital literacy and the pandemic, as well as the growing body of research around the effects and impact of the digital technologies we use every day. Also included are useful Applied Skills Appendices outlining core areas of digital practice. The text is an ideal resource for students and scholars of mass communication, media literacy, digital information literacy, and digital technology courses, as well as for all those wanting to know more about the deep on-going impact of communication technologies on our lives.