The Dark Side of Healthcare draws uncomfortable lessons from over 300 case studies of events that occurred in the healthcare sector. Health services have many skilled and dedicated professionals but there is a dark side that cannot be ignored. The unthinkable has happened and might have been prevented.The case studies from many countries include serial killers with a health background, drugs and medical devices that proved to be dangerous, negligent and poor clinical practices, as well as incompetent and weak management that led to failing hospitals and harm to patients. There are also corruption cases, accidents at work, and cases involving the sexual exploitation of children. Politicians' early responses to COVID-19 and the subsequent missteps are also scrutinised. Many of the errors and omissions that led to patient harm have been repeated.This book is not an attack on health services or health professionals. Instead, it is a search for ways of making health delivery safer for patients and staff who deliver care often in challenging circumstances. Its focus is learning rather than blame.

"Illustrates the depth and breadth of the challenge of making healthcare better and safer Presents case studies from numerous countries, emphasising the international nature of the healthcare issues Prompts politicians, senior professionals and managers to address the question "Could any of these events happen in my organisation and what could we do to prevent it?""--

Many Americans believe that people who lack health insurance somehow get the care they really need. Care Without Coverage examines the real consequences for adults who lack health insurance. The study presents findings in the areas of prevention and screening, cancer, chronic illness, hospital-based care, and general health status. The committee looked at the consequences of being uninsured for people suffering from cancer, diabetes, HIV infection and AIDS, heart and kidney disease, mental illness, traumatic injuries, and heart attacks. It focused on the roughly 30 million-one in seven-working-age Americans without health insurance. This group does not include the population over 65 that is covered by Medicare or the nearly 10 million children who are uninsured in this country. The main findings of the report are that working-age Americans without health insurance are more likely to receive too little medical care and receive it too late; be sicker and die sooner; and receive poorer care when they are in the hospital, even for acute situations like a motor vehicle crash.

In 2015, building on the advances of the Millennium Development Goals, the United Nations adopted Sustainable Development Goals that include an explicit commitment to achieve universal health coverage by 2030. However, enormous gaps remain between what is achievable in human health and where global health stands today, and progress has been both incomplete and unevenly distributed. In order to meet this goal, a deliberate and comprehensive effort is needed to improve the quality of health care services globally. Crossing the Global Quality Chasm: Improving Health Care Worldwide focuses on one particular shortfall in health care affecting global populations: defects in the quality of care. This study reviews the available evidence on the quality of care worldwide and makes recommendations to improve health care quality globally while expanding access to preventive and therapeutic services, with a focus in low-resource areas. Crossing the Global Quality Chasm emphasizes the organization and delivery of safe and effective care at the patient/provider interface. This study explores issues of access to services and commodities, effectiveness, safety, efficiency, and equity. Focusing on front line service delivery that can directly impact health outcomes for individuals and populations, this book will be an essential guide for key stakeholders, governments, donors, health systems, and others involved in health care.

Patient empowerment as a key component in the future of healthcare systems is the focus of this concise in-depth analysis. It begins by defining patient empowerment as a collaborative partnership linking patients, providers, and systems, and examines the roles of health literacy, provider-patient and system-patient communication, and patient-centered care in the empowerment process. Models of positive and negative empowerment identify optimum conditions when patient and provider participate in service design and delivery as well as pitfalls and risks to patient and system when goals and input are mismatched. The book also translates concepts into practice with guidelines for empowerment strategies at the provider and organization levels to improve patient outcomes and system sustainability. Included in the coverage: · Empowering healthcare organizations to empower patients · A re-design of the patient-provider partnership · Patient empowerment: a requisite for sustainability · The risks of value co-destruction in service systems · The need for enlightening and managing the dark side of patient empowerment · Disentangling the relationship between individual health literacy and patient empowerment Straightforwardly written as a call for proactive change, The Bright Side and the Dark Side of Patient Empowerment is an illuminating text for scholars interested in patient empowerment and patient engagement, policymakers and managers operating in the healthcare field, and healthcare and social care providers.

By New Yorker and Atlantic writer Carl Elliott, a readable and even funny account of the serious business of medicine. A tongue-in-cheek account of the changes that have transformed medicine into big business. Physician and medical ethicist Carl Elliott tracks the new world of commercialized medicine from start to finish, introducing the professional guinea pigs, ghostwriters, thought leaders, drug reps, public relations pros, and even medical ethicists who use medicine for (sometimes huge) financial gain. Along the way, he uncovers the cost to patients lost in a health-care universe centered around consumerism.

This comprehensive book brings together reflections, lessons and insights relating to the post Covid-19 era in Zimbabwe. The outbreak of the COVID-19 pandemic has immensely affected all facets of humanity globally. Its impact on Zimbabwe is evident through its effect on socio-economic and education systems, politics, religion, infrastructural development, and health delivery systems. This book provides scholarly introspections into the lessons drawn from the pandemic in an effort to re-imagine the future possibilities of public health in Zimbabwe and beyond. Providing a platform for research that seeks to re-think global public health matters from a Decolonial school of thought, the book asks questions such as: What is the role of religion, linguistics, communication, education, economics, politics, and science in preparing Zimbabwe for possible future pandemics? How can the lessons drawn from the pandemic inform scholars to re-imagine the future trajectories of the country in the various domains? How can researchers evaluate the power and economic dialectics of COVID-19, navigate the tumultuous challenges generated, and come up with appropriate systems for future pandemics? Offering a realistic picture of the post COVID-19 era in Zimbabwe, the book will be a key resource to students and researchers across the fields of political communication, science communication, decolonial discourse, language and culture, as well as African Studies more broadly.