Discover the practical tips to make you an effective, customer-oriented manager! Focusing on the pervading belief that everything a manager does must be customer oriented, The Concise Handbook of Management: A Practitioner’s Approach gives you an overview of everything you need to know about managing in one practical, concise book. This plain-talking guide not only explains management theories, but also presents commonsense suggestions on the best ways to effectively manage people and things, no matter what type of business you are in. Taking a practitioner’s approach of discussing management issues with customers ultimately in mind, this practical book motivates, is easily understandable, and is entertaining to boot. The Concise Handbook of Management: A Practitioner’s Approach uses succinct chapters with several real stories and case studies designed to clearly illustrate each concept and suggestion. Written with the busy manager in mind, each chapter is compact, clear, true-to-life, and is always aimed at the bottom line. The book includes a small business marketing and promotion checklist, a helpful bibliography, and a useful glossary of terms. The Concise Handbook of Management: A Practitioner’s Approach explores: the first three steps in becoming a good manager understanding the importance of customers getting the most from employees management competencies and styles organizational structures and cultures managing change managing conflict and stress managing teams and workgroups ethics leadership managing time written business communication mastering the skills of a presentation dealing with people in the workplace a small business marketing checklist project or program planning the marketing basics—product—strategy—marketing—pricing developing external and internal customers The Concise Handbook of Management: A Practitioner’s Approach proves the adage that less is more, and has already been called the undergraduate/graduate student’s or practicing manager’s best all-in-one source and reference for simplified management theory and skills.

Have you wanted to seriously begin investing but are wary because of confusing and complicated terminology and concepts? Then the Concise Encyclopedia of Investing is for you. This A-to-Z reference provides clear, concise explanations of basic as well as more advanced investment terms to help even the most unsophisticated newcomer. This unique user-friendly handbook presents not only simple, brief explanations of various investing terms and concepts, but also a short discussion on each as to how it applies in everyday life. Helpful lists of reference books and various online investment resources provide opportunities for investors to easily find more detailed information about specific topics.

An invaluable resource for real estate professionals and students Concise Encyclopedia of Real Estate Business Terms puts the terms used every day in the marketing and study of real estate at your fingertips. With a simple A-to-Z format, this comprehensive reference guide gets right to the point, providing brief but clear definitions and understandable explanations for more than 300 current terms and concepts used in every aspect of the real estate industry. An essential communication tool for anyone working in real estate management, insurance, economics, and urban planning, this practical guide is equally valuable for libraries, academics, and students. Compiled by Bill and Ryan Roark, realtors and co-hosts of “Taking Care of Business,” a live weekly real estate news and information talk radio program, the Concise Encyclopedia of Real Estate Business Terms provides quick and easy access to the terminology that’s unique to the real estate industry. From A (AAA Tenant, absorption rate, abstract) to Z (zoning) and everything in between, this handy reference resource will ensure you’re not at a loss for words when dealing with the legal and financial issues related to real estate and property. The book also includes an appendix of sample forms and contracts and another that covers measurements and conversions. The Concise Encyclopedia of Real Estate Business Terms explains: adjustable rate brokerage fee due diligence internal rate of return (IRR) loan to value (LTV) non-binding agreement planned unit development (PUD) recapture rate sale leaseback tertiary trade area upside/downside warranty deed and much more! The Concise Encyclopedia of Real Estate Business Terms is equally valuable as a professional reference guide and as a classroom and library resource.

Gone Are The Days When The Indian Consumers Had To Live With The State-Owned Life Insurance Corporation And The General Insurance Corporation As The Only Providers Of Insurance. With The Denationalisation Of Insurance Industry In 1999, This Sector Has Exhibited Enormous Potential. It Offers A Variety Of Products, Thereby Enabling The Consumers To Make A Choice Suiting Their Requirements. Insurance Has Been Given Ample Importance Not Only In Practical Life But Also Constitutes An Integral Part Of The Syllabi Prescribed For Commerce By The Indian Universities.The Present Book, Based On University Syllabus, Provides A Comprehensive And Up-To-Date Picture Of The Insurance Industry. Briefly Outlining The Origin And Working Of The Insurance Industry, The Book Gives Detailed Information On Life, Fire And Marine Insurances, Employees State Insurance And Personal Liability Insurance. Life Insurance Plans, Automobile Insurance, Home Insurance, And Fidelity Insurance Have Been Closely Examined. In Addition, The Book Provides An Overview Of Deposit Insurance And Credit Guarantee Corporation, And Insurance Regulatory And Development Authority. In Brief, The Present Book Is A Complete Study On Insurance Products And Services Offered In The Present Times As Well As The Regulatory Issues. Case Studies And Illustrated Examples Are Its Added Distinctive Features, Which Facilitate Easy Understanding Of The Topics.Written In A Concise And Lucid Style, The Book Will Be Of Enormous Interest And Immense Use To College Level Students Of Insurance And General Management, Insurance Intermediaries And Professionals In The Insurance And Financial Services Sector.