Hollywood and the news media have repeatedly depicted the inner-city retail store as a scene of racial conflict and acrimony. Civility in the City uncovers a quite different story. Jennifer Lee examines the relationships between African American, Jewish, and Korean merchants and their black customers in New York and Philadelphia, and shows that, in fact, social order, routine, and civility are the norm. Lee illustrates how everyday civility is negotiated and maintained in countless daily interactions between merchants and customers. While merchant-customer relations are in no way uniform, most are civil because merchants actively work to manage tensions and smooth out incidents before they escalate into racially charged anger. Civility prevails because merchants make investments to maintain the day-to-day routine, recognizing that the failure to do so can have dramatic consequences. How then do minor clashes between merchants and customers occasionally erupt into the large-scale conflicts we see on television? Lee shows how inner-city poverty and extreme inequality, coupled with the visible presence of socially mobile newcomers, can provide fertile ground for such conflicts. The wonder is that they occur so rarely, a fact that the media ignore.

Examines the critical role of urban taverns in the social and political life of colonial and revolutionary America From exclusive “city taverns” to seedy “disorderly houses,” urban taverns were wholly engrained in the diverse web of British American life. By the mid-eighteenth century, urban taverns emerged as the most popular, numerous, and accessible public spaces in British America. These shared spaces, which hosted individuals from a broad swath of socioeconomic backgrounds, eliminated the notion of “civilized” and “wild” individuals, and dismayed the elite colonists who hoped to impose a British-style social order upon their local community. More importantly, urban taverns served as critical arenas through which diverse colonists engaged in an ongoing act of societal negotiation. Inn Civility exhibits how colonists’ struggles to emulate their British homeland ultimately impelled the creation of an American republic. This unique insight demonstrates the messy, often contradictory nature of British American society building. In striving to create a monarchical society based upon tenets of civility, order, and liberty, colonists inadvertently created a political society that the founders would rely upon for their visions of a republican America. The elitist colonists’ futile efforts at realizing a civil society are crucial for understanding America’s controversial beginnings and the fitful development of American republicanism.

A Yale sociology professor discusses how everyday people meet the demands of urban living through islands of civility he calls "cosmopolitan canopies" and describes how activities carried out under this canopy can ease racial tensions and promote harmony.

The first history of racial injustice to examine how civility and white supremacy are linked, and a call for citizens who care about social justice to abandon civility and practice civic radicalism The idea and practice of civility has always been wielded to silence dissent, repress political participation, and justify violence upon people of color. Although many progressives today are told that we need to be more polite and thoughtful, less rancorous and angry, when we talk about race in America, civility maintains rather than disrupts racial injustice. Spanning two hundred years, Zamalin’s accessible blend of intellectual history, political biography, and contemporary political criticism shows that civility has never been neutral in its political uses and impacts. The best way to tackle racial inequality is through “civic radicalism,” an alternative to civility found in the actions of Black radical leaders including Frederick Douglass, Harriet Tubman, Ida B. Wells, Martin Luther King Jr., James Baldwin, Malcolm X, and Audre Lorde. Civic radicals shock and provoke people. They name injustice and who is responsible for it. They protest, march, strike, boycott, and mobilize collectively rather than form alliances with those who fundamentally oppose them. In Against Civility, citizens who care deeply about racial and socioeconomic equality will see that they need to abandon this concept of discreet politeness when it comes to racial justice and instead more fully support disruptive actions and calls for liberation, which have already begun with movements like #MeToo, the Dakota Access Pipeline protests, and Black Lives Matter.

From the #1 New York Times-bestselling author of The Lincoln Highway and A Gentleman in Moscow, a “sharply stylish” (Boston Globe) book about a young woman in post-Depression era New York who suddenly finds herself thrust into high society—now with over one million readers worldwide On the last night of 1937, twenty-five-year-old Katey Kontent is in a second-rate Greenwich Village jazz bar when Tinker Grey, a handsome banker, happens to sit down at the neighboring table. This chance encounter and its startling consequences propel Katey on a year-long journey into the upper echelons of New York society—where she will have little to rely upon other than a bracing wit and her own brand of cool nerve. With its sparkling depiction of New York’s social strata, its intricate imagery and themes, and its immensely appealing characters, Rules of Civility won the hearts of readers and critics alike.

With keen insight and subtle humor, John F. Kasson explores the history and politics of etiquette from America's colonial times through the nineteenth century. He describes the transformation of our notion of "gentility," once considered a birthright to some, and the development of etiquette as a middle-class response to the new urban and industrial economy and to the excesses of democratic society.

At a time when incivility appears to be on the rise and increasingly tolerated, Diane Kalen-Sukra's new book, Save Your City, is a vital call to action for communities and leaders everywhere. The book takes readers from the very beginning of democracy to the challenges being addressed by communities today. This special Municipal World edition contains a forward by George B. Cuff and an exclusive companion workbook.