What exactly is business-appropriate attire? When is it correct to send a thank you note via email? When is it considered uncivil to use the cell phone? You'll get the answers to these and other questions in this book. A practical business survival guide for executives, managers, sales people, customer service teams - anyone involved in day-to-day business operations - Business Etiquette will help you survive and thrive in today's competitive business world. Written in an easy-to-read, question-and-answer format, Ann Marie Sabath makes learning business protocol and etiquette an enjoyable experience. Topics include: Greetings and introductions; Telephone, cell phone, and voice mail; Business appropriate attire; Teleconference courtesy; International etiquette; E-mail and business correspondence; Conducting business during a meal; And much, much more! "Assists individuals in enhancing their understanding of the 'perception impact.'"--William H. Bagley, Regional Director of Human Resources, Deloitte & Touche "Powerful and thought-provoking." - John Daw, Vice President of Field Sales, Marriott Lodging "Anyone who wants to make a great impression on co-workers or customers can benefit from the tips provided in this book." - Sheila Casserly, President, Celebrity Focus Ann Marie Sabath is president of At Ease Inc., a nationally recognized protocol and etiquette firm. She has trained thousands of individuals at companies such as: Fidelity Investments, Saks Fifth Avenue, Merrill Lynch, Deloitte & Touche, Lucent Technologies and Marriott Corporation. Her business etiquette hotline ([email protected]) has been recognized by USA Today and The Wall Street Journal.

This Book Will Teach You Business Etiquette is the essential pocket-sized guide for business skills nobody teaches you about in school! There was a time when you could diligently put in your hours and stay in the same job from graduation to retirement. But these days you have to be savvy to get ahead in business! Inside this handy, pocket-size hardcover, you will find: - Five tricks for remembering names (the first time) and engaging people on a deeper level! - How to avoid burnout, savor vacation time, and love your work! - What not to do during a conference call! - How to be professional - How to get a promotion and win that raise! Recent grads and seasoned professionals alike will rely on this trusty little hardcover guide to the nuances of business etiquette that typically take years to learn. With dozens of how-tos, lists, and charts, This Book Will Teach You Business Etiquette breaks down business insider secrets in an entertaining, informative, and encouraging manner. You’ll be winning friends and influencing people in no time!

The Book of Business Etiquette was written by author Nella Henney's, who's goal in writing this book was to introduce the basics of appropriate business etiquette to the American masses at a time when more and more people were joining the white-collar workforce. The book begins with a general introduction to the new American businessman. The author's light-hearted approach to the subject is apparent early, describing the businessman as, "not so dashing perhaps as a knight in armor or a soldier in uniform, but he is not without the noble (and ignoble) qualities which have characterized the tribe of man since the world began." Following this brief introduction, the book tackles a series of specific aspects of etiquette, from table manners and telephone etiquette, to proper manners while travelling and large-group dining behaviors. While the book seems primarily directed at men, Henney concludes her work with a chapter specifically for the working woman. Business etiquette is constantly evolving, and what may have been considered good etiquette in the 1920's is no longer the norm. Thus, the real value of this work is the portrait it paints of a specific time in history. Reading Henney's work will transport you back to the roaring 20's, that brief postwar time where business was booming and thousands of Americans entered the white-collar workforce for the very first time. While no longer useful for its intended purpose, The Book of Business Etiquette remains an entertaining and insightful read. The modern reader may chuckle at some of the passages and will surely delight in others discussing the do's and don't's of business etiquette in the 1920's. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.