This book is a definitive guide to professional behavior whether you are eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time. It is all about how you present yourself. The book contains 101 critical tips for improving behavior in any business situation, all delivered in a quick, no-nonsense format. -- From back cover.

Whitmore takes a fresh and contemporary look at how to use good manners for career success.

Climb the Corporate Ladder Without Stepping on Others From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios. Become attuned to body language (Don't gawk at others during meetings or at any other time. It's creepy.) Engage in thoughtful introductions (Don't guess at someone's name if you don't remember it.) Practice proper e-mail etiquette (Do you really want to be the jerk who sends annoying e-mails around the office?) Curtail office conflicts (Never punch anyone in the workplace. Never.) Exhibit workplace sensitivity (Listen to your coworkers without cutting them off). Plus, decode the 15 most commonly-used phrases in business. The Simple Art of Business Etiquette proves that minding your manners goes a long way toward successfully advancing your career.