Brilliant Email will show you how to use email effectively to win back time and dramatically improve your personal productivity and work/life balance. Using this book, you will learn how to: - Reduce the volume of email you deal with each day; - Write your message clearly and in an appropriate sty≤ - Select when to use email and when to use an alternative; - Slim down the size of your mailbox; - Use your email software to manage the flow of email traffic; - Help your colleagues to use email more effectively. The principles in this book have been developed over the last decade as a result of the author’s work with individuals and organisations of all sizes (from micro to global FTSE top 100). By adopting some of these basic principles of email best practice, you will learn how to take control of your inbox to dramatically improve your productivity, your quality of life and never send an ineffective email ever again.

No matter what kind of team you’re in or what role you play, Brilliant Teams gives you the core ingredients to make you and your team a truly brilliant one. You’ll find out exactly what it takes to excel as a team player and leader, as well as common team ‘traps’ to avoid. Brilliant outcomes Find out what it takes to be a brilliant team player and leader Learn how to get the best out of your environment Understand different teams and what makes them tick The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Whatever you do in life, whatever you hope to achieve, Brilliant Influence will help you get there – with the power of influence. It shows you how to build the support, trust and respect you need to propel your life forwards to take on challenge after challenge. Based on over twenty years of influencing experience, the author combines psychological principles with case studies and examples to show you how to: - Use body language and appearance to establish instant rapport. - Select words to gain lasting trust and respect. - Understand how people make decisions so you get a ‘yes’, every time. - Know how to apply a ‘win-win’ negotiation approach, so you never lose. The author has an active website: www.mikeclayton.co.uk, a blog: Shift Happens! At: www.mikeclayton.wordpress.com and Twitter: @mikeclayton01

Full of tips, examples and exercises that will transform your writing from the same old same old into something that’ll mark you out from the crowd. Get the confidence and creativity to take your business writing from something that does the job into something that’s brilliant. Brilliant outcomes Produce business writing people actually want to read Persuade and inspire people, sell more, or get that job Get a distinctive, powerful and engaging writing voice

Being brilliant at networking is the essential skill for personal and career success, whether going after a dream job, branching out and starting a business or simply to meet new people. With new and updated chapters, the second edition of this book will show you how to become a brilliant networker. Packed full of tried and tested techniques and secrets from some of the UK’s most successful networkers, Brilliant Networking, Second Edition contains useful tools, anecdotes and real life examples of people who have used networking to secure their dream jobs, make career moves, grow their business or even find their life partner, to those who network and connect people professionally for a living.

A brilliant business needs a brilliant business plan and this is the book to help you write one. It will take you step by step through the process to help you build a business plan quickly and easily and then use it to build your business. This book introduces the basic concepts of business planning, shows you a swift and smart way to prepare a business plan and reveals how to use a business plan to run your business more effectively. This book is ideal if you need a plan to show your bank manager, small investors and employees, or to use as a chart for steering your business. It contains: - Step-by-step instructions on how to build your brilliant business plan from scratch. - A range of model plans for very different businesses to show you brilliant business planning in action. - Advice on what delights banks and investors, as well as what not to do.

New to this third edition is an expanded leadership chapter - most leaders fail because they have no idea how to create a vision and strategy for their team or business plans for their offerings, and so this chapter following leadership will explore “Vision, strategy and plans”. Everything you’ve ever wanted to know about management – but were afraid to ask. The third edition of this book is a refreshingly honest and practical guide to the best managerial practice. Designed to give you a head start over those learning just from experience, this book contains an invaluable mixture of generally agreed best practice and real-life experience of others to provide the tools, tactics and techniques for every situation, to help you achieve brilliant management results. Most management books are theoretical, strategic or task-focused – this is different: fundamental principles of successful management are told in a refreshingly short readable way.