Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCare’s old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement. Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCare’s system and share the lessons they learned along the way. Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs.

Interdisciplinary manual analyzes the roots of racism through lessons and readings by numerous educators. Issues such as tracking, parent/school relations, and language policies are addressed along with readings and lessons for pre- and in-service staff development. All levels.

This first oral history of living Medal of Honor winners evokes Flags of Our Fathers with stirring accounts of patriotic valor. This New York Times best-selling account of battlefield courage celebrates the larger-than-life sacrifices of those awarded the nation's highest honor for valor in combat. Exclusive interviews with these twenty-four men—firsthand accounts of battlefield sacrifice from the greatest generation to Vietnam, along with before-and-after stories—form the core of this classic work. The recipients, as portrayed here, represent a cross-section as diverse as America itself—officers and enlisted men; African Americans, Hispanics, and Caucasians; men who went on to become famous (Daniel Inouye, James Stockdale, Bob Kerrey) and others who returned proudly to small towns. Beyond Glory, in the voices of these heroes, is a testament to the courage of the American nation.

Traces the story of John Rankin and the heroes of the Ripley, Ohio, line of the Underground Railroad, identifying the pre-Civil War conflicts between abolitionists and slave chasers along the Ohio River banks.

New York Times Bestseller From the first FDNY chief to respond to the 9/11 attacks, an intimate memoir and a tribute to those who died that others might live When Chief Joe Pfeifer led his firefighters to investigate an odor of gas in downtown Manhattan on the morning of 9/11, he had no idea that his life was about to change forever. A few moments later, he watched as the first plane crashed into the World Trade Center. Pfeifer, the closest FDNY chief to the scene, spearheaded rescue efforts on one of the darkest days in American history. Ordinary Heroes is the unforgettable and intimate account of what Chief Pfeifer witnessed at Ground Zero, on that day and the days that followed. Through his eyes, we see the horror of the attack and the courage of the firefighters who ran into the burning towers to save others. We see him send his own brother up the stairs of the North Tower, never to return. And we walk with him and his fellow firefighters through weeks of rescue efforts and months of numbing grief, as they wrestle with the real meaning of heroism and leadership. This gripping narrative gives way to resiliency and a determination that permanently reshapes Pfeifer, his fellow firefighters, NYC, and America. Ordinary Heroes takes us on a journey that turns traumatic memories into hope, so we can make good on our promise to never forget 9/11.

DC: BEYOND HEROES AND VILLAINS: THE SYMBOLIC AND PSYCHOLOGICAL SIGNIFICANCE OF DC COMICS CHARACTERS Introducing “DC: Beyond Heroes And Villains: The Symbolic And Psychological Significance Of DC Comics Characters” - the ultimate guide for fans of DC Comics and anyone interested in exploring the psychological and philosophical themes present in their stories. This book offers an in-depth analysis of the characters, their development, and how they relate to the human experience. This book is important because it offers a unique perspective on the world of DC Comics and allows readers to gain a deeper understanding of the characters they love. It also provides insights into the human psyche and philosophical theories, making it a valuable resource for students of psychology and philosophy. With its rich analysis, “DC: Beyond Heroes And Villains” is a must-read for anyone seeking a deeper understanding of the intersection between comic book storytelling, psychology, and philosophy. CONTENT (39 CHAPTERS) The Intersection Of Dc Comics And Psychology Superman: The Man Of Steel's Psychological Struggles And Symbolism Superman: The Psychology Of Morality And Identity Batman: The Dark Knight's Trauma And The Concept Of The Vigilante Batman: The Dark Knight's Psychological Complexities Wonder Woman: The Warrior Princess And The Psychology Of Gender Wonder Woman: The Psychology Of Female Empowerment The Joker: The Clown Prince Of Crime And The Nature Of Evil The Joker: An Analysis Of Villainous Insanity Harley Quinn: The Harlequin Of Hate's Journey From Victim To Villain Harley Quinn: The Psychology Of Abuse And Trauma The Flash: The Speedster's Motivation And The Psychology Of Heroism The Flash: The Psychology Of Speed And Time Green Lantern: The Power Of Will And The Psychology Of Fear Green Lantern: The Psychology Of Fear And Willpower Robin: The Psychology Of Sidekicks And The Development Of Identity Robin/Nightwing: The Psychology Of Sidekicks And Identity Formation Catwoman: The Femme Fatale's Complex Personality And The Psychology Of Crime Catwoman: The Psychology Of Criminal Behavior And Redemption Lex Luthor: The Super-Villain's Motivations And The Psychology Of Narcissism Lex Luthor: The Psychology Of Narcissism And Power Darkseid: The Lord Of Apokolips And The Psychology Of Tyranny Aquaman: The Psychology Of Identity And Belonging Aquaman: The King Of The Sea's Identity Crisis And The Psychology Of Belonging The Suicide Squad: The Psychology Of Antiheroes And The Ethics Of Morality The Suicide Squad: The Psychology Of Villain Rehabilitation Comparing Dc Comics To Philosophical Theories: Utilitarianism, Deontology, And Virtue Ethics Archetypes In Dc Comics: The Hero's Journey And Psychological Development The Multiverse: The Psychology Of Reality And Perceptions Of Self Dc Comics And Social Issues: Representation, Diversity, And Social Justice The Psychology Of Dc Comics The Justice League: The Psychology Of Team Dynamics And Group Cohesion Justice League: The Psychology Of Team Dynamics And Leadership Philosophical Theories And Dc Comics: A Comparative Analysis Existentialism In Dc Comics: Navigating The Human Condition Ethics And Justice In Dc Comics: Moral Dilemmas And Decision-Making The Psychology Of Superheroes In Popular Culture: A Societal Perspective The Riddler: The Psychology Of Obsession And Compulsion Martian Manhunter: The Psychology Of Alienation And Assimilation

Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens—from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.