In structure and history, Bell Labs was unique in the world. Its discoveries and inventions (advances on its earlier invention of the transistor, the laser, UNIX, the charge-coupled device) transformed global society and helped to form the information age and the digital era. The collection of narratives in this book focuses on Bell Labs' peak years during the 1960s and 1970s. Whether by accident or providence, these years correspond almost exactly with the years when William Baker led the Labs (1955 – 1973). The chapters are mini-memoirs, ranging from personal background to research accounts to stories of social life at the Labs, as told by persons from every aspect of the Lab's research operations, from chauffeurs and technicians to top scientists.Bill Baker's presence runs through all the narratives, leading the organization and defining its tone. His personal aptitude and leadership left an indelible stamp on Bell Labs and, indeed, on global science and technology.

The definitive history of America’s greatest incubator of innovation and the birthplace of some of the 20th century’s most influential technologies “Filled with colorful characters and inspiring lessons . . . The Idea Factory explores one of the most critical issues of our time: What causes innovation?” —Walter Isaacson, The New York Times Book Review “Compelling . . . Gertner's book offers fascinating evidence for those seeking to understand how a society should best invest its research resources.” —The Wall Street Journal From its beginnings in the 1920s until its demise in the 1980s, Bell Labs-officially, the research and development wing of AT&T-was the biggest, and arguably the best, laboratory for new ideas in the world. From the transistor to the laser, from digital communications to cellular telephony, it's hard to find an aspect of modern life that hasn't been touched by Bell Labs. In The Idea Factory, Jon Gertner traces the origins of some of the twentieth century's most important inventions and delivers a riveting and heretofore untold chapter of American history. At its heart this is a story about the life and work of a small group of brilliant and eccentric men-Mervin Kelly, Bill Shockley, Claude Shannon, John Pierce, and Bill Baker-who spent their careers at Bell Labs. Today, when the drive to invent has become a mantra, Bell Labs offers us a way to enrich our understanding of the challenges and solutions to technological innovation. Here, after all, was where the foundational ideas on the management of innovation were born.

"The fascinating story of how Unix began and how it took over the world. Brian Kernighan was a member of the original group of Unix developers, the creator of several fundamental Unix programs, and the co-author of classic books like "The C Programming Language" and "The Unix Programming Environment."--

In How the Laser Happened, Nobel laureate Charles Townes provides a highly personal look at some of the leading events in twentieth-century physics. Townes was inventor of the maser, of which the laser is one example; an originator of spectroscopy using microwaves; and a pioneer in the study of gas clouds in galaxies and around stars. Throughout his career he has also been deeply engaged with issues outside of academic research. He worked on applied research projects for Bell Labs; served on the board of directors for General Motors; and devoted extensive effort to advising the government on science, policy, and defense. This memoir traces his multifaceted career from its beginnings on the family farm in South Carolina. Spanning decades of ground-breaking research, the book provides a hands-on description of how working scientists and inventors get their ideas. It also gives a behind-the-scenes look at the scientific community, showing how scientists respond to new ideas and how they approach a variety of issues, from priority and patents to the social and political implications of their work. In addition, Townes touches on the sociology of science, uncovering some of the traditions and values that are invisible to an outsider. A towering and energetic figure, Townes has explored or pioneered most of the roles available to the modern scientist. In addition to fundamental research, he was actively involved in the practical uses of the laser and in the court cases to defend the patent rights. He was a founding member of the Jasons, an influential group of scientists that independently advises the government on defense policy, and he played an active part in scientific decisions and policies from the Truman through the Reagan administration. This lively memoir, packed with first-hand accounts and historical anecdotes, is an invaluable resource for anyone interested in the history of science and an inspiring example for students considering scientific careers.

Race on the Line is the first book to address the convergence of race, gender, and technology in the telephone industry. Venus Green—a former Bell System employee and current labor historian—presents a hundred year history of telephone operators and their work processes, from the invention of the telephone in 1876 to the period immediately before the break-up of the American Telephone and Telegraph Company in 1984. Green shows how, as technology changed from a manual process to a computerized one, sexual and racial stereotypes enabled management to manipulate both the workers and the workplace. More than a simple story of the impact of technology, Race on the Line combines oral history, personal experience, and archival research to weave a complicated history of how skill is constructed and how its meanings change within a rapidly expanding industry. Green discusses how women faced an environment where male union leaders displayed economic as well as gender biases and where racism served as a persistent system of division. Separated into chronological sections, the study moves from the early years when the Bell company gave both male and female workers opportunities to advance; to the era of the “white lady” image of the company, when African American women were excluded from the industry and feminist working-class consciousness among white women was consequently inhibited; to the computer era, a time when black women had waged a successful struggle to integrate the telephone operating system but faced technological displacement and unrewarding work. An important study of working-class American women during the twentieth century, this book will appeal to a wide audience, particularly students and scholars with interest in women’s history, labor history, African American history, the history of technology, and business history.