In the first book to offer an overview of risk theory for the layman--its applications, its funny and startling statistics, and how to use it to optimize our lives--Berger has devised an easy way to apply the age-old concept of risk calculation in areas as diverse as sports, gambling, relationships, and the environment. Line art.

Strategies for overcoming clock-watching clients, spilled coffee, and other sales nightmaresand closing the sale Selling is tough, and what can go wrong often will. Successful salespeople know they must prepare themselves for every potential deal-killer. Beating the Deal-Killers provides situation-specific advice for anticipating problems, handling them deftly, and returning everyone's attention to the matter at handcompleting the sale. More than just a valuable troubleshooting guide, however, this book by award-winning sales executive Stephen Giglio gives sales pros firsthand techniques they can put into action at their next sales meeting. Battleproven tips and pointers include: How to prepare for a relaxed yet take-charge sales call Techniques, actions, and phrases for motivating a prospect 10 effective ways to field objections

“Sure to go down as an important piece of military-memoir history…a fast-paced, insightful, hold-nothing-back memoir” (Brandon Webb, former Navy Seal, New York Times bestselling author) from a former Army Ranger sniper and Special Operations weapon sergeant-turned-journalist about the incredible highs and devastating lows of his career. Growing up in small New York towns, Jack Murphy knew he wanted to lead a life far from the ordinary—a life of adventure and valor. After the 9/11 attacks, he enlisted in the Army, knowing this was his chance to fight for a cause he staunchly supported. After making it through the rigorous Ranger Indoctrination Program, he graduated from sniper school and was promptly deployed to Afghanistan, where his experiences went from ordinary to extraordinary. In this gripping military memoir, Murphy recounts the multiple missions he underwent as a Ranger, a Special Forces weapons sergeant, and ultimately, a boots-on-the-ground journalist. From enemy ambushes, dodging explosives, crashing terrorists’ weddings, and landing helicopters in the streets of Mosul, Jack provides a hard-hitting glimpse of what combat is like in some of the world’s most dangerous, war-torn places. With tours of duty in two of the most decorated units of the armed forces, Murphy brings a unique perspective to the military genre as he reflects on his great triumphs and shattering failures both on and off the battlefield. Later, Murphy turned his attention to breaking news within the military. His stories have taken him from Iraq to Switzerland, from Syria to South Korea. From crossing Middle Eastern borders in the dead of night, to rolling into an IED-laden zone, Murphy’s stories are always a thrill a minute. “Powerful. Gritty. Real. An absolutely captivating account of bravery and adventure” (Brad Thor), Murphy’s Law tells a story of intense bravery and sacrifice—both on and off the battlefield.

The novel that started it all, Murphy’s Law, will delight readers old and new of this remarkable, bestselling series. Molly Murphy always knew she’d end up in trouble, just as her mother predicted. So, when she commits murder in self-defense, she flees her cherished Ireland, under cover of a false identity, for the anonymous shores of America. When she arrives in New York and sees the welcoming promise of freedom in the Statue of Liberty, Molly begins to breathe easier. But when a man is murdered on Ellis Island, a man Molly was seen arguing with, she becomes a prime suspect in the crime. If she can’t clear her name, Molly will be sent back to Ireland, where the gallows await, so using her Irish charm and sharp wit, she escapes Ellis Island and sets out to find the wily killer on her own. Pounding the notorious streets of Hell’s Kitchen and the Lower East Side, Molly undertakes a desperate mission to clear her name before her deadly past comes back to haunt her new future. *BONUS CONTENT: This edition of Murphy's Law includes a new introduction from the author and a discussion guide

The material is concerned with fundamental activities of organizations - how they provide goods and services. The increase in international competition has seen a resurgence of interest in the development of this field.

The real scientific reasons why everything always goes wrong. Start looking for Murphy's Law, and you'll find it everywhere. Buses go round in threes, the queue you join always goes slowest, when your hands are full your nose starts to itch, you think of 10 important things to remember just as you are falling asleep . . . Can there ever be a rational explanation? The answers turn out to be one part scientific to three parts psychology. The world has changed a lot in the last 4000 years, but our brains haven't. So, again and again we find our reactions are just plain out of date. Why do you take the same wrong turning every single time? Why, when you lose something, do you keep looking in the same place over and over? And why is it suddenly there the twentieth time you look?