A funny, moving and heartfelt memoir of social upheaval from postwar Britain to the digital age. Patrick Langley Griffin OAM grew up in the post war years of a gloomy Britain in the 40s and 50s and his career spanned fifty years as a hotelier in Grand hotels across the UK, Europe and Australia. His memoir is filled with characters famous, infamous and hitherto unknown. From his first star encounter with Charlie Chaplin, the memoir is filled with tales of film stars, rock legends, celebrities, Heads of State and politicians, as well as the British Royal Family. No less enjoyable are the tales of ordinary folk, just as full of laughs, tears and crazy behaviour. The memoir is full of humour, candour and genuine empathy for the common humanity that binds us all. Born in Rugby, England in 1946, his early youth was spent in Swanage, Dorset, where the family had moved to escape the German bombing while their father served in the RAF. Although not academically inclined, his charm, wit and unfailing ability to make lemonade when he was given lemons ensure his childhood and public school years are filled with adventures and hilarious mishaps. His career started in 1963 as a trainee manager at The Grand Hotel in Eastbourne, a very traditional Victorian-era five-star hotel, where he found his passion for hospitality. Half a century of social and political change comes to life, from post-war austerity and bureaucracy through the Swinging 60s and the ‘Summer of Love’ in Amsterdam, to England’s industrial upheaval and ‘Winter of Discontent’ of the 70s. He moved to Australia at the dawn of a new century to open two new upscale hotels, and survived and thrived in the global financial crisis that shook the world.

November 2013 Dear Hotelier Indonesia, Feature now is Mystique, A Luxury Collection Hotel, joined an elite list chosen by savvy travelers, placing #7 as a top rated hotel in Eastern Europe in the prestigious Condé Nast Traveler 2013 Readers’ Choice Awards see it on 22. In this edition we have also information about The Outstanding Spa Hotel in the World 2013 base on Agoda Customers review. Also Favourite Fine Dining Spots Around the Globe bring to you from TripAdvisor.Dont miss an Interview with Marco, General Manager Swiss-Belresort Watu Jimbar Sanur, Interview with Yasha Chatab Group Business Development Director at WIR Group, A Hotel Review of Fairmont Peace Hotel Shanghai, some hospitality news hotels opening such Novotel Danang Premier Han River, Pop!Hotel Tebet , Harris Hotel and Conventions and many other news for you.... We are all know 2013 is almost over, we are hoping everyone are happy and always succeed with whatever the plan is. Many events was successfully been done in this year and Some big events of Hospitality is waiting in 2014. Stay in touch and we gladly keep you all inform. See you on January 2014. We wish you a very Happy New Year 2014....

The 5th edition of The Australian Bar Attendant’s Handbook has been updated to reflect today’s practices in the hospitality industry along with current training package requirements for bar, cellar, coffee and the responsible service of alcohol. With a clear layout and concise language this text combines underpinning knowledge with real life examples so that students can provide the highest level of customer service.

This work studies tropical island resorts, the people who live and work there and the tourists who visit them. The author includes, but goes beyond the more commonly encountered marketing and economic analyses of resort destinations, by examining social, cultural, mythical, environmental, organizational and political dimensions.