Design a complete Voice over IP (VoIP) or traditional PBX system with Asterisk, even if you have only basic telecommunications knowledge. This bestselling guide makes it easy, with a detailed roadmap that shows you how to install and configure this open source software, whether you’re upgrading your existing phone system or starting from scratch. Ideal for Linux administrators, developers, and power users, this updated edition shows you how to write a basic dialplan step-by-step, and brings you up to speed on the features in Asterisk 11, the latest long-term support release from Digium. You’ll quickly gain working knowledge to build a simple yet inclusive system. Integrate Asterisk with analog, VoIP, and digital telephony systems Build an interactive dialplan, using best practices for more advanced features Delve into voicemail options, such as storing messages in a database Connect to external services including Google Talk, XMPP, and calendars Incorporate Asterisk features and functions into a relational database to facilitate information sharing Learn how to use Asterisk’s security, call routing, and faxing features Monitor and control your system with the Asterisk Manager Interface (AMI) Plan for expansion by learning tools for building distributed systems

Provides information on Asterisk, an open source telephony application.

Design a complete Voice over IP (VoIP) or traditional PBX system with Asterisk, even if you have only basic telecommunications knowledge. This bestselling guide makes it easy with a detailed roadmap that shows you how to install and configure this open source software, whether you’re upgrading your existing phone system or starting from scratch. Ideal for Linux administrators, developers, and power users, this updated fifth edition shows you how to write a basic dialplan step-by-step and brings you up to speed on the features in Asterisk 16, the latest long-term support release from Digium. You’ll quickly gain working knowledge to build a simple yet inclusive system. Integrate Asterisk with analog, VoIP, and digital telephony systems Build an interactive dialplan using best practices for more advanced features Delve into voicemail options such as storing messages in a database Connect to external services including Google Hangouts, XMPP, and calendars Incorporate Asterisk features and functions into a relational database to facilitate information sharing Learn how to use Asterisk’s security, call routing, and faxing features Monitor and control your system with the Asterisk Manager Interface (AMI)

Asterisk has a wealth of features to help you customize your PBX to fill very specific business needs. This short cookbook offers recipes for tackling dialplan fundamentals, making and controlling calls, and monitoring channels in your PBX environment. Each recipe includes a simple code solution you can put to work immediately, along with a detailed discussion that offers insight into why and how the recipe works. This book focuses on Asterisk 1.8, although many of the conventions and information presented are version-agnostic. These recipes include solutions to help you: Authenticate callers before moving on in your dialplan Redirect calls received by your auto-attendant Create an automatic call-back service Initiate hot-desking to login to and accept calls at any office device Monitor and interrupt live calls to train new employees at a call center Record calls from your Asterisk dialplan

Design a complete VoIP or analog PBX with Asterisk, even if you have no previous Asterisk experience and only basic telecommunications knowledge. This bestselling guide makes it easy, with a detailed roadmap to installing, configuring, and integrating this open source software into your existing phone system. Ideal for Linux administrators, developers, and power users, this book shows you how to write a basic dialplan step by step, and quickly brings you up to speed on the latest Asterisk features in version 1.8. Integrate Asterisk with analog, VoIP, and digital telephony systems Build a simple interactive dialplan, and dive into advanced concepts Use Asterisk’s voicemail options—including a standalone voicemail server Build a menuing system and add applications that act on caller input Incorporate a relational database with MySQL and Postgre SQL Connect to external services such as LDAP, calendars, XMPP, and Skype Use Automatic Call Distribution to build a call queuing system Learn how to use Asterisk’s security, call routing, and faxing features

Using the open source Asterisk platform, you can deploy a state-of-the-art VoIP PBX on a low-cost PC or server for a fraction of the cost of conventional PBX systems. The only drawback to Asterisk is its notoriously poor documentation. Practical Asterisk 1.4 and 1.6 is the solution to that problem. This book provides all the detailed, real-world, ground-level information you need to plan, install, configure, and reliably operate Asterisk in any environment. This tutorial and reference systematically introduces each of Asterisk’s key building blocks and shows how to use them to implement a full spectrum of communications solutions, from conferencing to call queuing, voicemail and fax to IVR. Leading Asterisk consultants Stefan Wintermeyer and Stephen Bosch draw on their extensive experience, presenting detailed usage examples and practical tips not available anywhere else. Coverage includes Detailed instructions for configuring a basic Asterisk system A start-to-finish business case example demonstrating Asterisk design for real-world deployment A thorough introduction to dialplan applications and functions How to use the new Asterisk Extensions Language to build concise, readable, and maintainable dialplans Using Asterisk’s diverse network and IP telephony protocols, audio codecs, and wire transports Configuring Asterisk’s powerful voicemail features Building a sophisticated Interactive Voice Response (IVR) system with Asterisk Defining and utilizing call queues in call center environments Using Asterisk’s built-in conferencing functions Controlling Asterisk from external applications, scripts, or the system shell Interacting with external applications through the Asterisk Gateway Interface Setting up extension monitoring and hints for SIP telephones Upgrading existing systems to the latest versions of Asterisk Whether you’re a network professional, telephony expert, software developer, or power user, Practical Asterisk 1.4 and 1.6 will provide you with the most thorough detail and practical Asterisk guidance available anywhere.

Complete Asterisk Training is a new edition of the Configuration Guide for Asterisk PBX. The reason for change the name is to match the name of the online training available on Udemy. So this book is part of a three part training system, eLearning, Text Book and Lab Guide. Why a different book about Asterisk? Most books are not oriented to teach the reader on how to build a complete PBX. They present many concepts, but not with a story, an objective. I have based this book in the old training guides from Novell. So it has a start where you install Asterisk, then you create extensions, trunks, dialplan until you complete a fully functional free and open source PBX. Then we go to more advanced concepts. In this book you will learn: - How to install Asterisk- How to register extensions- How to connect SIP trunks- How to create a dial plan to send and receive calls- How to configure analog and digital channels- How to configure SIP, IAX and PJSIP- How to use Asterisk behind NAT and clients behind NAT- How to use PBX features such as tranfer, capture, parking, conference- How to configure Call queues and Agents - How to generate CDRs to a database using ODBC drivers- How to develop simple AGIs and AMIs to connect your programs- How to secure Asterisk using Fail2Ban, IPTABLES, TLS and SRTP- How to use Asterisk Real Time to read the configuration from a databaseWe cover the latest version, Asterisk 16, a Long Term Support version. I hope you use this version for a long time. This book has more than 10 years, the first edition was in 2006 and since then it has been updated once each 4 or 5 years. This book has two companions. A training on Udemy with the same name and a Lab Guide on github, more details inside the book . I sincerely hope you enjoy. Flavio E. Goncalves