In her groundbreaking work The Managed Heart: Commercialization of Human Feeling (1983), sociologist Arlie Russell Hochschild described “emotional labor management” as follows: “to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others.” Think of a retail worker in customer relations who must keep calm and be pleasant even when dealing with someone who is irate. While scholars have explored the affective realm when it comes to teaching and being a professor, there is less written about the experience of those working in nonteaching areas of academia—“alt-ac.” Affective Labor and Alt-Ac Careers critically examines aspects of affective and emotional labor involved in alt-ac careers in higher education. This is the first and only book of its kind that focuses on affective labor and alt-ac/staff careers in higher education. Cross-profession and cross-disciplinary, the book takes seriously the invisible labor performed at our institutions by academic staff, work that is essential for the success of our students. Research in this volume allows an opportunity for those in alt-ac careers to examine and share their affective experiences in their roles in technology, administration, research, and academic support services and as librarians, academic advisors, and writing center instructors—among others. Affective Labor and Alt-Ac Careers is the third book in Kansas’s Rethinking Careers, Rethinking Academia series, which seeks projects that lead to meaningful professional development and create lasting value for graduate students, recent and experienced PhDs, university faculty and administrators, and the growing alt-ac and post-ac community.

During the last decade, indigenous youth from Northeast India have migrated in large numbers to the main cities of metropolitan India to find work and study. This migration is facilitated by new work opportunities in the hospitality sector, mainly as service personnel in luxury hotels, shopping malls, restaurants and airlines. Prolonged armed conflicts, militarization, a stagnant economy, corrupt and ineffective governance structures, and the harsh conditions of subsistence agriculture in their home villages or small towns impel the youth to seek future prospects outside their home region. English language skills, a general cosmopolitan outlook as well as a non-Indian physical appearance have proven to be key assets in securing work within the new hospitality industry. Leaving the Land traces the migratory journeys of these youths and engage with their new lives in cities like Bangalore, Mumbai, Hyderabad and Thiruvananthapuram.

A critical examination of affective labour based on ethnographic fieldwork. It traces the centrality of affective labor in enabling and constraining prevailing norms and practices of race, citizenship, class, gender, and sexuality across multiple spatial contexts.

In their international bestseller Empire, Michael Hardt and Antonio Negri presented a grand unified vision of a world in which the old forms of imperialism are no longer effective. But what of Empire in an age of “American empire”? Has fear become our permanent condition and democracy an impossible dream? Such pessimism is profoundly mistaken, the authors argue. Empire, by interconnecting more areas of life, is actually creating the possibility for a new kind of democracy, allowing different groups to form a multitude, with the power to forge a democratic alternative to the present world order.Exhilarating in its optimism and depth of insight, Multitude consolidates Hardt and Negri’s stature as two of the most important political philosophers at work in the world today.

This volume is a comprehensive and transatlantic literary study of women’s nineteenth-and-twentieth-century fiction. Firstly, it introduces and explores the concept of women’s affective labour, and examines literary representations of this work in British and American fiction written by women between 1848 and 1915. Secondly, it revives largely ignored texts by the “scribbling women” of Britain and America, such as Mary Elizabeth Braddon, Elizabeth Stuart Phelps, Mona Caird, and Mary Hunter Austin, and rereads established authors, such as Elizabeth Gaskell, Kate Chopin, and Edith Wharton, to demonstrate how all these works provide valuable insights into women’s lives in the nineteenth and early twentieth centuries. Finally, by adopting the lens of affective labour, the study explores the ways in which women were portrayed as striving for self-fulfilment through forms of emotional, mental, and creative endeavours that have not always been fully appreciated as ‘work’ in critical accounts of nineteenth-and-twentieth-century fiction.

This stimulating and original study is written for nurses, midwives, health visitors and others, such as teachers, social workers and managers engaged in 'caring'. It will interest a variety of students, not only of nursing, but also of women's studies and sociology. The research on which this book is based shows the importance of the charge nurse or ward sister in making emotional style in which it was given, and that nurses felt better able to care for patients and colleagues when their learning environment was emotionally supportive.

Making Media uncovers what it means and what it takes to make media, focusing on the lived experience of media professionals within the global media, including rich case studies of the main media industries and professions: television, journalism, social media entertainment, advertising and public relations, digital games, and music. This carefully edited volume features 35 authoritative essays by 53 researchers from 14 countries across 6 continents, all of whom are at the cutting edge of media production studies. The book is particularly designed for use in coursework on media production, media work, media management, and media industries. Specific topics highlighted: the history of media industries and production studies; production studies as a field and a research method; changing business models, economics, and management; global concentration and convergence of media industries and professions; the rise and role of startups and entrepreneurship; freelancing in the digital age; the role of creativity and innovation; the emotional quality of media work; diversity and inequality in the media industries.