THIS information packed book takes you through all the steps of home buying, with plenty of helpful tips and "what to watch out for" guidelines along the way. Jewel Star was a million dollar producer in the real estate market at a time when the economy was crashing. "Working in the trenches" as her broker called it, was what gave her insight into the need for new buyers to understand the process for successful home buying. Buying real estate is much different than buying a car. It's fraught with difficulties. The more knowledge you have the better your chance of closing the deal. If you have purchased a home before and are looking for a brush up, you are sure to find some tricks and tips you may have not known before. A section has been dedicated to working with a Realtor(r). Just as an accountant or an attorney, a Realtor(r) is a licensed professional. Understanding their roll will be to your advantage. There is nothing more satisfying than owning your own home and this book is the perfect guide for that to happen. COMING SOON is the BUYER'S KEY LIST workbook for using in conjunction with this book. You will be able to purchase it online as well

80% of companies say they give great service... Only 8% of customers say those companies give great service 3 in 5 Americans would try a new brand or company for a better service experience Customer service has gotten so bad that 7 in 10 Americans said they were willing to spend more with companies that they believe provide excellent customer service These statistics are as scary as being stuck on It's A Small World for anything more than a minute. But they do not have to define you and your company. You can create a service powerhouse in your company that your competitors will never copy, they are too lazy and slothful. Trust me, if all companies emulated the service provided at Walt Disney World, Ritz Carlton or Zappos, these companies would not stand out as they do. They know: Customer service is not a department. Customer service is not an afterthought. So what can you do? Where do you start? You start right here. In this little book, you will learn many of the secrets of how Disney creates such magical experiences every day, year after year, decade after decade. This is not theory being spewed by some corporate trainer or human resources person that has never worked a day in operations. (No offense to trainers and HR professionals intended) This book covers the exact strategies that I used when I was a Disney Leader. If you have the dedication and drive, you can implement these same strategies in your business or practice. Essentially, if you serve people, this book is for you. Dentist, Day Care, Carpet Cleaner, Computer Repair, Bank, Hotel, or Plummer, it does not matter. You can be the Disney of your industry. I now conduct intensive interactive 3 day "in-the-parks" workshops designed to reveal the secrets that the Walt Disney Company uses on a daily basis to create happiness for guests and profits for shareholders. You get the exact model (Strategies, Tactics and Workbooks) that I used to manage and design some of Disney's iconic restaurants and attractions that delivered world class service and profitability.

If you are buying a home, or even thinking about buying a home, you will learn from this insider's guide to 7 Secrets that may be the difference from losing your dream home to getting the keys at closing. This short read is a mini-version of the education we give every buyer as a playbook for landing the deal they want in the biggest financial decision of their life.

Good legal writing wins court cases. It its first edition, The Winning Brief proved that the key to writing well is understanding the judicial readership. Now, in a revised and updated version of this modern classic, Bryan A. Garner explains the art of effective writing in 100 concise, practical, and easy-to-use sections. Covering everything from the rules for planning and organizing a brief to openers that can capture a judge's attention from the first few words, these tips add up to the most compelling, orderly, and visually appealing brief that an advocate can present. In Garner's view, good writing is good thinking put to paper. "Never write a sentence that you couldn't easily speak," he warns-and demonstrates how to do just that. Beginning each tip with a set of quotable quotes from experts, he then gives masterly advice on building sound paragraphs, drafting crisp sentences, choosing the best words ("Strike pursuant to from your vocabulary."), quoting authority, citing sources, and designing a document that looks as impressive as it reads. Throughout, he shows how to edit for maximal impact, using vivid before-and-after examples that apply the basics of rhetoric to persuasive writing. Filled with examples of good and bad writing from actual briefs filed in courts of all types, The Winning Brief also covers the new appellate rules for preparing federal briefs. Constantly collecting material from his seminars and polling judges for their preferences, the second edition delivers the same solid guidelines with even more supporting evidence. Including for the first time sections on the ever-changing rules of acceptable legal writing, Garner's new edition keeps even the most seasoned lawyers on their toes and writing briefs that win cases. An invaluable resource for attorneys, law clerks, judges, paralegals, law students and their teachers, The Winning Brief has the qualities that make all of Garner's books so popular: authority, accessibility, and page after page of techniques that work. If you're writing to win a case, this book shouldn't merely be on your shelf--it should be open on your desk.

Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.

Unlock the magic with this holiday picture book perfect for kids 4-8! It's an age-old question. How does Santa get into every house around the world...no matter what doors, locks, chimneys, or windows exist? Find the answer to this question in Santa's Magic Key! In this unforgettable holiday story, a boy realizes on Christmas Eve that his new house does not have a chimney, and with the post office closed and Santa coming by the end of the night, he has no way of telling Santa. But when the boy finds a mysterious key, he'll soon discover just how this key will solve his problem. Add a new classic to your holiday collection with this magical tale that reveals how Santa can always spread gifts and joy on Christmas Eve by using his magical key. This beautiful book is full of illustrations that capture the wonder of the holiday season.