Sample letters and thousands of heartfelt, ready-to-use phrases, conveniently arranged by key word in thesaurus form, quickly provide exactly the right words to express feelings with warmth, grace, and ease.

Express your gratitude in writing for any occasion with this updated guide to saying thank you! Writing a thank you note isn’t just about good manners. Whether written in ink form on formal stationery or delivered digitally, a well-crafted thank you note makes the recipient feel appreciated—a sensation that makes you both feel good! This practice can improve your personal, social, and business relationships, leading to success and well-being in all aspects of your life. In 101 Ways to Say Thank You, etiquette expert Kelly Browne shows you how to express gratitude eloquently and sincerely in every situation, using both traditional and up-to-the-minute digital methods, in an easy-to-follow, engaging, and down-to-earth way. Never be at a loss for words again!

Suggests ways of motivating employees by recognizing their accomplishments, including both formal and informal rewards, individual and group rewards, and special events, incentives, and contests.

Don't forget to say, "Thank You!" This set of 15 beautifully hand lettered thank you cards provide a unique way to send a thank you note to someone special. Featuring three cards each of Merci (French), Thank You (English), Danke (German), Grazie (Italian), and Gracias (Spanish).

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs ·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!

Don't get stressed out, get the stress out. Bestselling author George's book is a chunky, charmingly illustrated volume packed with quick fixes like visualization and aromatherapy, as well as big-picture solutions such as eliminating clutter, overcoming bad habits, and creating more harmonious relationships.